(305) 538-7721

FAQ

Who can I contact to answer questions about the hotel or about my reservation?

Visit our Contact Us page by clicking here.


Is Lorraine Hotel on the beach?

We are situated in a tranquil neighborhood literaly steps  from Miami’s glistening, sandy beaches.


What time is check-in and check-out?

Check-in is at 3:00 p.m. Check-out is at 11:00 p. m. (noon).


What is the minimum age for check-in?

The minimum age for check-in at Lorraine Hotel is 21 years old. A valid photo ID will be required to check in.
What are the reservations guarantees and cancellation policies?

Please click here

What is the child policy at Lorraine Hotel?

Children 12 years old and younger stay free when occupying the parent/guardian’s room, using existing bedding.

What credit cards do you accept?

Lorraine Hotel is happy to honor the following credit cards:

American Express
Mastercard
Visa
Diners/Carte Blanche
Discover

A valid credit card must be presented upon check in. An amount equal to room/ tax (unless prepaid) plus estimated incidentals for the entire stay will be authorized upon check-in. Please contact the hotel directly to inquire about details.

Does Lorraine Hotel accommodate pets?

No, unfortunately we do not accommodate pets.

Will your rooms allow rollaway beds/cribs/playards? Is there a charge?

Some of our rooms can accommodate cribs or rollaway beds, there are free of charge, please contact the hotel for further infomarmation.

May I request packages to be shipped to your property? Are there any fees?

Please refer to our Package's Delivery Policy

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